
Frequently Asked Questions
How long does shipping take?▼
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 days depending on your local customs processing and location.
What is your return policy?▼
We offer a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid label for a stress-free return.
What payment methods do you accept?▼
Alabaster accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay for your convenience.
How do you ensure product quality?▼
Every Alabaster garment undergoes a rigorous three-stage inspection process. We source premium, sustainable fabrics to ensure your pieces maintain their shape and softness after many washes.
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